Vealls Electrical Wholesale Richmond
Located in Melbourne’s busy inner suburb of Richmond, Vealls Electrical Wholesale supports a wide variety of customers in this high-density area, ranging from hospitals, hospitality venues, hotels, corporate offices right, manufacturing plants and logistics hubs. This is a thriving branch with a busy, experienced team. Over the years the shelving areas can get a little untidy and confusing, which increases the risk of incorrect products being picked and is not very aesthetically pleasing. Vealls reached out to Fuseco to help them with re-organising the fuse section of their shelving……with great results!
Vealls Electrical Wholesale Richmond
Located in Melbourne’s busy inner suburb of Richmond, Vealls Electrical Wholesale supports a wide variety of customers in this high-density area, ranging from hospitals, hospitality venues, hotels, corporate offices right, manufacturing plants and logistics hubs. This is a thriving branch with a busy, experienced team. Over the years the shelving areas can get a little untidy and confusing, which increases the risk of incorrect products being picked and is not very aesthetically pleasing. Vealls reached out to Fuseco to help them with re-organising the fuse section of their shelving……with great results!
The Challenge
The team at Vealls spend most of their day helping customers and with people often accessing the fuse products, over the years the fuse shelving areas can get a little untidy and confusing. This can increase the risk of selecting incorrect products and is not very aesthetically pleasing. The Vealls Branch Manager found out that Fuseco had recently visited Delta Electrical Distributors in Shepparton and updated the organisation of their fuse shelving system, so he asked Fuseco to visit Vealls and assist to re-organise the stocked fuse products so that they were in order and easy to identify.
- Fuseco tote box labels show an image of the fuse, part number, dimensions and description, assisting with easy visual identification by staff or customers.
- Finished presentation looks neat and tidy.
- Part numbers can be found quickly and easily, reducing the time taken to serve customers.
- Products that were in the incorrect location are corrected, minimizing the risk of picking errors.
- Stock is replenished, and levels are accurate.
The Solution
Fuseco visited Vealls and cleared all of the existing stock and old boxes from the designated shelving bay for fuse products. The shelves were then cleaned and new Fuseco tote boxes were installed. The new box labels include a photo of the fuse for visual identification along with part number, product dimensions and performance information. Old, damaged stock was removed and new stock was introduced where required to create a perfect stock profile for that branch. Eventually, this area of the product shelving looked clean, was in order and reconciled with the stock in the computer system.
Fuseco provides this service for free to its wholesaler customers where practical.
The Outcome
Vealls were extremely happy with the result. Their team now have confidence when picking fuse and fuse holder products because they are easy to find, organized in sequence by part numbers, easy to identify and pick, reducing the time taken to serve a customer and resulting in an improvement of the customer experience.
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Emailing to pass on my heartful thanks for your team last night and their responsiveness in getting us out of trouble with a major fault on our hospital project. Taking the after-hours call, opening up after-hours and having the stock on hand meant that we could get the hospital back online and enabled over 30 surgeries to go ahead today, which would not have only been a financial cost to the hospital, but negated the mental and physical impact on people that need urgent surgeries and then having to put them off to an alternate date, is honestly huge! Once again thanks for all the help!
Scott Boreham
Project Manager at ADJ Contracting
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